Privacy Policy

Effective date: November 10, 2026

This Privacy Policy explains how LogSafe US (“LogSafe,” “we,” “us”) collects, uses and shares information when you visit logsafeus.com, contact us, or buy our products. By using this website, you agree to the practices described here.

1. Information we collect

Information you give us

• Orders: your name, email address, phone number, billing address and shipping address, plus the products you buy and any order notes.
• Contact and quote requests: your name, company name, phone number, email address, fleet size and anything else you include in your message.
• Email sign-ups: your email address if you choose to receive emails with discounts and product information.
• Messages: anything you send us by email, phone, WhatsApp or Telegram.

Payment information

Payments are processed by Stripe, including card payments, Stripe Link, and pay-over-time options from Klarna and Affirm. Your full card number and bank details go directly to these providers and are never stored on our website. We receive limited details such as the payment method type, the last four digits of a card, and whether the payment succeeded.

Information collected automatically

When you visit our website, we and our service providers automatically collect information such as your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit. We collect this using cookies and similar technologies (see section 4).

2. How we use your information

• To process, ship and deliver your order, and to send order and shipping updates
• To answer your questions and provide customer support
• To prevent fraud and keep our website and payments secure
• To understand how visitors use our website and to improve it
• To measure and improve our advertising, including ads on Google
• To send marketing emails if you have opted in. You can unsubscribe at any time.
• To meet legal, tax and accounting obligations

3. How we share your information

We share information only with companies that help us run our business, and only as needed for them to provide their services:

• Payment processors: Stripe, Klarna and Affirm, to process payments and prevent fraud
• Shipping carriers: UPS, to deliver your order
• Website hosting, email delivery and backup providers, to run the website and send order emails
• Analytics and advertising partners: Google (Google Analytics, Google Ads, Google Tag Manager and Google for WooCommerce), Pinterest (Pinterest for WooCommerce) and WordPress.com/Jetpack Stats, to understand website traffic and measure advertising
• Email marketing: MailPoet, to send emails to subscribers who opt in
• Legal reasons: when required by law, or to protect our rights, our customers or others
• Business transfers: if our business is sold or merged, customer information may be transferred as part of that transaction

We do not sell your personal information for money. Some states treat the use of cookies for analytics or advertising as “selling” or “sharing” personal information. You can opt out of these cookies at any time using the cookie settings on our website.

4. Cookies and tracking

We use cookies to keep your cart working, remember your preferences, understand how our website is used, and measure our advertising. When you first visit, a cookie banner lets you accept or reject non-essential cookies. You can change your choice at any time by clicking the cookie icon at the bottom of the page. Necessary cookies, such as those for your cart and checkout, are always on because the website cannot work without them.

You can also control cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

5. How long we keep information

We keep order information for as long as needed for accounting, tax, warranty and legal purposes. We keep contact form messages and email subscriptions until they are no longer needed, or until you ask us to delete them or you unsubscribe.

6. How we protect your information

Our website uses encrypted connections (HTTPS), and payments are handled by PCI-compliant payment processors. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

7. Your choices and rights

• Marketing emails: click “unsubscribe” in any marketing email.
• Cookies: use our cookie settings or your browser settings.
• Access, correction and deletion: you can ask to see, correct or delete the personal information we hold about you. Depending on the state you live in, you may have additional rights, such as the right to opt out of targeted advertising. We will not treat you differently for using these rights.

To make a request, contact us using the details below. We may need to confirm your identity first. We may keep some information when the law requires it, for example order records needed for taxes.

8. Children’s privacy

Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, please contact us and we will delete it.

9. Links to other websites

Our website may link to other websites and apps, such as WhatsApp, Telegram, payment providers and ELD software providers. Their own privacy policies apply when you use them.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.

11. Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

LogSafe US
282 E Kemper Rd, Loveland, OH 45140
Email: admin@logsafeus.com
Phone: (513) 766-9666